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Hot Cupboard Service and Repair Specialist

We Service and Repair all Hot Cupboards, Heated Gantry's, Heated Pass-Through's, Mobile Hot Cupboards & Heated Displays.

"Our Priority is to keep your equipment in service. We attend site quickly, diagnose the fault and if possible repair the fault from van stock, and leave your equipment working."

Key reasons to use Catercare:

  • We have fast response times
  • Our engineers are highly skilled, qualified and experienced
  • We offer competitive pricing
  • We provide bespoke services designed specifically for you
  • We are Gas Safe Registered
  • We are F-Gas Certified
  • We are CCEECC Trained
  • All our engineers are DBS enhanced checked
  • We carry out due diligence for health & safety and environmental health
  • We provide risk assessments & method statements
  • We are CHAS Premium Plus accredited (Contractor Health and Safety Assessed)

Helpful tips to save you money

At least once every two weeks, it is best to clean the machine. Always turn the hot cupboard off and unplug from the mains prior to cleaning.

Using a damp cloth, be sure not to use and corrosive solutions, to clean the inside boards and surfaces. Only when the unit has dried out, will it be safe to plug the machine back in and continue to use.


Trouble Shooting

One of the most common faults that affect electric hot cupboard and gantrys involve faulty heating elements or heat lamps.

If your hot cupboard will not get up to temperature or is heating unevenly it is could be a faulty door gasket. A simple way to identify the problem would be to pass your hand around the edge of the door when the oven is turned on. If you can feel heat escaping the door gasket requires replacing.

When your hot cupboard will not heat or heats unevenly, the fault could be with the thermostat or controller.

Another common fault is fuses. If the equipment is receiving power but will not switch on it is most likely to be a fuse fault. Check to see if the fuse has blown or circuit breaker tripped out and test the electrical cord.


Our maintenance schedule

Dish and glass washers

  • Dismantle and checked the inlet valve/filter mesh and the working condition of the heating element.
  • Carry out visual check on internal wiring & control panel switches.
  • Test and clean if necessary, all wash and rinse jets.
  • Inspect the condition of internal filters and water softener.
  • Test the operation of door safety switch.
  • Calibrate wash and rinse temperature.
  • Test all chemical dosing pumps.
  • Inspect wash arm bearings.
  • Carry out earth and insulation resistance test.

Gas equipment

  • Dismantle and grease the taps.
  • Clean the burners and venturis.
  • Check and adjust gas pressure as necessary and adjust gas burner pressures.
  • Inspect the condition of the thermocouples & calibrated thermostats.
  • Inspect all controls are in working order.
  • Inspect the condition of the door seals.
  • Carry out a soundness test.

Electric ovens

  • Checked the operation of the control panel switches.
  • Carry out a visual check of internal wiring and connectors.
  • Carry out an earth continuity and insulation resistance tests.
  • calibrate thermostats.
  • Inspect the condition of the door seals.
  • Carry out a soundness test.

Hot cupboards and gantries

  • Test the operation of heater controls.
  • Test heat lamps.
  • Carry out a visual check of internal wiring.
  • Inspect the general condition of doors & castors.
  • Carry out an earth continuity and insulation resistance test.

Small electrical appliances

  • Test the operation of safety devices.
  • Inspect bearings and blades where necessary.
  • Test the operation of the control panel switches.
  • Carry out a visual inspection of internal wiring and connectors.
  • Carry out an earth continuity and insulation resistance tests.

Microwave ovens

  • Carried out a radiation leakage tests & power test.
  • Inspect the condition of the roof liner & base plate.
  • Remove, clean and inspect the condition of the air filter.

Water boilers

  • Test the operation of the thermostats.
  • Remove loose lime scale.
  • Test the operation of the control panel switches.
  • Carry out a visual inspection of internal wiring and connectors.
  • Carry out an earth continuity and insulation resistance tests.
  • Inspect water treatment facilities.

We repair the following manufactures equipment

Amika   Alto-Sham    Blodget   Blue Seal   Bravilor Bonamat   Buffalo    Burco   Cater-Wash   Caterlite    Chefsrange   Classeq   Convotherm    DC   Derby  Electrolux    Falcon   Friulinox      Frymaster   Garland    Hatco   Hobart   Houno    Imperial   Inomak   Instanta    Kenwood   King Edward   KitchenAid    LEC   Lainox   Lincat    Maidaid   Maestrowave   Marco    Meiko   Menumaster   Mercatus    Merrychef   Metcalf   Moffat    Nelson   Panasonic   Parry    Pitco   Promek   Rational    Robot Coupe   Roller Grill   Rowlett Rutland   Samsung    Sharp   Sammic   Simag    Sirman   Thor   Valentine    Victor   Winterhalter